Feedback modal opens with inconsistent initial state

Source: Featurebase post 6a209fcf6c462ebf8968450f (Consistent Modal popups) from David T / thodl15@gmail.com, 1 upvote.

User report: "Your Feedback modal does not always pop up to the same screen; you need to keep the UX consistent otherwise you will confuse users of the site."

PM triage:

• Problem: the feedback modal may open to different screens/states depending on where it is launched, which can make the feedback flow feel inconsistent.
• Evidence: one Featurebase report; no URL, launch surface, screenshot, or expected/actual modal state yet.
• Current workaround: users must orient themselves each time the modal opens.
• 90/10: identify the launch surfaces and normalize the initial modal state, or document/implement intentional context-specific starts.

Needs reproduction details before backlog acceptance:

• Where the modal was opened from.
• What screen/state appeared vs what was expected.
• Browser/device and screenshot or short recording.